المسمى الوظيفي: أخصائي دعم فني
AE
الهدف العام للوظيفة
He/She will provide effective IT assistance across all aspects of the business and will provide back up and support to the IT Team Lead/head of IT Support. The post holder is responsible for supporting and maintaining the Microsoft Server and Desktop operating systems, and Microsoft Exchange environment plus general maintenance of all IT-related hardware/software. The position provides exposure to a broad range of IT-related projects and activities
المهام والمسؤوليات الرئيسية/الإضافية
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Ensuring all logs for equipment and users are maintained . |
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Escalating IT issues to the Team Lead / Team Lead / IT manager where necessary
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Supporting and maintaining Laptops/Desktops and Printers, Scanners.
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Antivirus installation to all desktops and laptops
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Ensuring patches and upgrades are applied to desktops/Laptops
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المؤهلات والخبرات العلمية
BS degree in Information Technology, Computer Science or relevant field
الكفاءات الوظيفية